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Customer Service
Welcome to the NES Warehouse Customer Service Center. Here, you will find information on various aspects of the website and our business that apply to you- the customer. First and foremost, look through our policies and procedures to make your shopping easier. If you have any questions, please remember to visit the F.A.Q.s to have your questions answered. If you have a particular question, suggestion or comment, please click here to send us an email or call and we will gladly respond promptly. Thank you and we hope you enjoy shopping with us.
Shopping Tips
Payment Information
Policy and Warranty Information
What does NES Warehouse sell?
What does NES Warehouse buy?
How do I contact sales?
Manufacturer Product Overview
Frequently Asked Questions
What does NES Warehouse sell?
We sell large and small quantities of Network LAN/WAN, Wireless and VoIP Equipment.
- Cisco Systems
- Compaq & Dell Servers
- 3Com
- Alcatel
- Avaya
- Entrasys
- Extreme Networks
- Foundry Networks
- Fujitsu
- Kendall Howard
- Lucent Technologies
- Netscreen
- Redback Networks
- Riverstone Networks
- Sun Microsystems
- Juniper Networks
- Nortel Networks
What does NES Warehouse buy?
Turn your surplus equipment into cash! We buy large or small quantities of Network LAN/WAN, Wireless and VoIP Equipment.
- Cisco Systems
- Compaq & Dell Servers
- 3Com
- Alcatel
- Avaya
- Entrasys
- Extreme Networks
- Foundry Networks
- Fujitsu
- Kendall Howard
- Lucent Technologies
- Netscreen
- Redback Networks
- Riverstone Networks
- Sun Microsystems
- Juniper Networks
- Nortel Networks
If you have surplus equipment, please note quantities, description, specify condition and any other notes where possible. If you frequently upgrade your equipment or have large quantities to dispose of, let us design an asset management plan for you! We can help you increase both cash flow and Return on Assets by faxing or emailing your list of surplus equipment.
How do I contact sales?
- Contact Sales Via Email Contact Sales
- By Phone (301)931-3202 Option 1
Manufacturer Product Overview
For general information on products from Cisco Systems and other network equipment providers, please see our Resource Center for all the information you need on the products available at NES Warehouse.
Frequently Asked Questions
Why buy new?
Re-certified offers advantages. Our average price on re-certified networking equipment is less than half of the manufacturers’ list price. We buy-back most equipment, so your hardware investment is better protected. In stock orders ship immediately, with no waiting periods for back ordered parts.
What does refurbished mean?
Every piece of equipment is thoroughly inspected, tested, cleaned as it moves
through our re-certification process. Equipment that is cosmetically
affected will have plastics replaced, LEDs replaced, scratches removed
and repainted.
What forms of payment do you take?
- For Domestic orders:
- Wire Transfer
- COD
- Visa
- Mastercard
- American Express
- Government P.O.s
- For International orders:
Am I Taxable?
You are taxable only if your billing address resides within the state of Maryland. You can be exempt from this tax if you send us your State Of Maryland
Certificate Of Exemption via fax to (301) 218-0668.
Do you buy used equipment?
NES Warehouse will purchase your decommissioned or surplus
network equipment. Network equipment may be traded in, purchased or
consigned. For more information, please contact us directly
How are orders shipped?
Orders may be shipped via any FedEx or UPS service. FedEx is our preferred
carrier. For large orders, shipments via freight may be arranged. The
buyer pays for the shipping charges.
How do I check the status of my online order?
After an order online is made, an email containing the order
confirmation will be sent. This email contains a link that will allow
your to check the status of your order. In the event that you do not
receive this email or have further questions, please contact NES for assistance. You may also use the customer Login to check on the status and past orders.
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